Welcome to Emma & Olivia Charleston. The terms “we”, “us”, and “our” refer to Emma & Olivia Charleston.

Emma & Olivia Charleston operates this store and website (emmaolivia-charleston.com) including all related information, content, features, tools, products, and services to provide you with a curated shopping experience (“the Services”).
Emma & Olivia Charleston is powered by Shopify.

These Terms of Service (“Terms”) describe your rights and responsibilities when using our Services.
By visiting or purchasing from our store, you agree to these Terms and our Privacy Policy.
If you do not agree, please do not use our Services.

SECTION 1 – ACCESS AND ACCOUNT
You must be the age of majority in your state or country to use the Services.
You agree to provide accurate information and are responsible for keeping account data secure.

SECTION 2 – OUR PRODUCTS
We strive to display products accurately, but colors and appearance may vary based on device and settings.
Descriptions may change at any time without notice.
We may limit or discontinue products at our discretion.

SECTION 3 – ORDERS
When placing an order, you make an offer to purchase.
Emma & Olivia Charleston may accept or decline the order at its discretion.
Orders may not be cancellable once processed.

Returns and refunds follow our Refund Policy, where customers are responsible for all return shipping costs.

Purchases must be for personal use and not for resale.

SECTION 4 – PRICES AND BILLING
Prices, promotions, and discounts may change without notice.
Posted prices exclude taxes, shipping, or import fees unless specified.
You agree to provide accurate payment information.

SECTION 5 – SHIPPING AND DELIVERY
Shipping times are estimates and not guaranteed.
We are not responsible for carrier delays, customs delays, or events beyond our control.
Risk of loss transfers to you once the package is handed over to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY
All trademarks, content, designs, and media on the Services are the property of Emma & Olivia Charleston or our licensors.
You may not reproduce or distribute any content without written permission.

SECTION 7 – OPTIONAL TOOLS
Optional third-party tools may be provided “as is” without warranties.
You use them at your own discretion.

SECTION 8 – THIRD-PARTY LINKS
We are not responsible for the accuracy or content of third-party websites.
Your use of third-party content is at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY
Emma & Olivia Charleston is powered by Shopify, but all purchases are made directly with Emma & Olivia Charleston.
Shopify is not responsible for issues related to your order.

SECTION 10 – PRIVACY POLICY
Your information is processed according to our Privacy Policy and Shopify’s Privacy Policy.
Information may be shared across borders for service provision.

SECTION 11 – FEEDBACK
Any feedback, reviews, ideas, or suggestions you provide may be used by us for any purpose without obligation.

SECTION 12 – ERRORS & INACCURACIES
We may correct errors or update information at any time, including after an order has been submitted.

SECTION 13 – PROHIBITED USES
You may not misuse the Services.
Prohibited activities include fraud, harassment, hacking, spreading malware, violating IP rights, impersonation, spam, scraping, or interfering with security features.

Violating these rules may result in account termination.

SECTION 14 – TERMINATION
We may terminate or suspend your access at any time.
Certain clauses survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES
Services and products are provided “as is” and “as available.”
We do not guarantee uninterrupted or error-free usage.

SECTION 16 – LIMITATION OF LIABILITY
Emma & Olivia Charleston is not liable for indirect or consequential damages, including loss of profits, data, or savings.

SECTION 17 – INDEMNIFICATION
You agree to indemnify Emma & Olivia Charleston and Shopify from claims arising from your misuse of the Services or breach of these Terms.

SECTION 18 – SEVERABILITY
If any provision is unenforceable, the remainder still applies.

SECTION 19 – WAIVER; ENTIRE AGREEMENT
Failure to enforce a right is not a waiver.
These Terms constitute the entire agreement.

SECTION 20 – ASSIGNMENT
You may not transfer your rights under these Terms without written consent.

SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of the jurisdiction where Emma & Olivia Charleston is headquartered (Delaware, United States).

SECTION 22 – HEADINGS
Headings are for convenience only.

SECTION 23 – CHANGES TO TERMS
We may update these Terms at any time.
Continued use of the Services constitutes acceptance.