Shipping Policy

 

Ordering and Shipping Shipping Policy – Emma & Olivia Charleston

By purchasing products on this website, you agree to this shipping policy. Please review it before confirming your order.

Processing Time After payment is confirmed, all orders are processed within 24 to 48 hours. Orders placed on weekends or holidays are processed on the next business day.

Shipping Time After processing, delivery takes 3 to 16 business days depending on the destination. We ship internationally.

Order Cancellations Due to system limitations, cancellations are not possible after the order is confirmed. Please review your order details before purchasing.

Shipping Delays We do our best to ship as quickly as possible, but delays may occur due to high order volume, natural disasters, health-related issues, or other unexpected events.

Shipping Costs Shipping costs are automatically calculated at checkout based on the destination and package weight.

Tracking Information After your order ships, we will send a confirmation email with a tracking number. Tracking updates may take up to 48 hours to appear.

Customs and Taxes International orders may be subject to customs duties, taxes, and other fees. These costs are not included in the order total. Payment of these fees is the buyer's responsibility.

Incorrect Shipping Address Check your shipping address before placing your order. We are not responsible for delays or extra costs caused by incorrect or incomplete addresses.

Responsibility After Delivery and Returns We are not responsible for lost or stolen packages after the carrier marks the order as delivered. Responsibility transfers to the buyer once the item is delivered to the provided address. We do not issue refunds for packages lost during return shipping.

Contact If you have questions about your order or shipping, please contact us at Support@emmaolivia-charleston.com.